Contact information
Contact Shoptery
Thank you for choosing Shoptery — your trusted source for teddy bears, plush toys, and special gifts since 2018. Whether you have questions about our products, need help with an existing order, want to inquire about personalization options, or just want to say hello — our dedicated support team is here and ready to assist you with a smile.
We respond to all inquiries within 1 business day (Monday through Friday).
Our Business Information
- 🏢 Business Name: Shoptery
- 📍 Registered Physical Address: 16545 Southwest Fwy Suite 350, Sugar Land, TX 77479, United States
- 📧 Email: support@shoptery.store
- 📞 Phone: +1 281-828-5256
- 🕐 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time)
- 📴 Weekends & Federal Holidays: Closed
Our Location
We are proudly located in Sugar Land, Texas. While our primary operations are online to serve customers nationwide, our physical business address is a registered commercial location in Fort Bend County. Customers with inquiries about local pickup or business matters are welcome to contact us in advance.
Send Us a Message
Fill out the form below and a friendly member of our support team will get back to you as quickly as possible. We love hearing from our customers!
Quick Help
Looking for something specific? These pages may have the answer you need:
- Shipping Policy — Delivery timelines, costs, and tracking information
- Return & Refund Policy — 30-Day Money-Back Guarantee and return process
- Privacy Policy — How we protect your personal information
- Terms of Service — Website and purchase terms
📍 Shoptery — 16545 Southwest Fwy Suite 350, Sugar Land, TX 77479, United States
📧 shopterysupport@gmail.com | 📞 +1 281-828-5256
🕐 Monday – Friday, 9:00 AM – 5:00 PM (Central Time) | Weekends & Federal Holidays: Closed